Privacy Policy

Effective Date: June 22, 2026 At RIA Integrative Holistic Healing, we deeply respect your privacy and the confidentiality of your personal and wellness journey. This policy outlines how we collect, use, and protect your information when you visit our website, book sessions, or work with us. 1. Information We Collect We only collect the information necessary to provide you with excellent care, securely process payments, and ensure a smooth website experience: Contact Information: Your name, email address, phone number, and mailing address when you book a session, contact us, or sign up for a newsletter. Wellness & Session Notes: Information you share during intake forms or consultations regarding your wellness goals and history, used strictly to tailor your sessions. Payment Data: e-Transfers & Cash: For electronic transfers, we only see and retain the standard transaction details provided by financial institutions (such as your name and email). We do not store your bank account details. Cash transactions require no digital data retention. Card Payments: When processing debit or credit cards (Interac, Mastercard, Visa) via our secure point-of-sale (POS) terminal, all data is encrypted and handled directly by our third-party payment processor. We never store your card numbers or financial details on our systems. Website Analytics: Basic, anonymous data (like cookies or IP addresses) to see how visitors interact with our site so we can improve it. 2. How We Use Your Information We use your data to: Schedule, manage, and deliver your holistic healing sessions. Communicate with you about bookings, updates, or requested information. Send occasional newsletters or wellness tips (which you can opt out of at any time with a single click). 3. Absolute Confidentiality & Sharing We do not sell, rent, or lease your personal information to anyone. Period. We only share data with trusted third parties necessary to operate our practice—such as our secure website host, booking platform, or financial processors (banks and our POS merchant provider) to securely clear your payments. All third parties are legally bound to keep your information strictly confidential. The only exception would be if required by law to protect safety or legal rights. 4. Data Security & Retention We use secure, encrypted platforms to store your contact details and session notes. We retain your information only as long as necessary to provide our services and meet legal or tax obligations. 5. Your Rights You have control over your data. At any time, you can ask us to: See what information we have about you. Correct or update any incorrect information. Delete your personal information entirely (where legally permissible). 6. Changes to This Policy We may occasionally update this policy to reflect changes in our practices. Updates will be posted directly to this page with a revised effective date. Contact Us If you have any questions or would like to update your information, please reach out to us at: Email: connect@integrativehealing.com Website: riaintegrativehealing.com